Support Board
Date/Time: Tue, 21 Jan 2025 00:54:10 +0000
Post From: Thread Exception
| [2018-07-07 20:00:19] |
| User710890 - Posts: 23 |
|
Hi Sierra, Looks like this guy has not responded. But I too have this issue. I thought it was my own code which uses depth data, until I deleted every study on the chart one by one and the problem remained until there were no studies using market depth. I then added Market Depth Historical Graph and the problem returned. I've added my telephone # to account details and I'm in US East. You may call any time from 12pm to 10pm EST, if you would like. I would really like to have it resolved. F.US.CLEQ18 [CBV] 20 Trades #1 | Reloading chart. | 2018-07-07 15:50:22 + Loading market depth data. | 2018-07-07 15:50:22 Loaded depth data records for F.US.CLEQ18 2018-07-05 from 2018-07-05 17:00:00 to 2018-07-05 19:59:59. | 2018-07-07 15:50:22 F.US.CLEQ18 [CBV] 20 Trades #1 | Chart Data Loading Thread: Exception caught. | 2018-07-07 15:50:22 * F.US.CLEQ18 [CBV] 20 Trades #1 | Chart Data Loading Thread: Load canceled. | 2018-07-07 15:50:22 |