Support Board
Date/Time: Mon, 20 Jan 2025 20:46:29 +0000
Post From: Rithmic account not connecting
| [2018-07-06 02:00:46] |
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From User: Reading Internal Order ID file. | 2018-07-05 21:39:59 Reading Trade Orders file. | 2018-07-05 21:40:00 Reading Trade Positions and Account Balance file. | 2018-07-05 21:40:00 Listening on UDP port 22904. | 2018-07-05 21:40:00 Software version: 1778 64-bit | 2018-07-05 21:40:00 Usage end date: 2018-08-02 | 2018-07-05 21:40:00 Enabled for: Advanced Features. | 2018-07-05 21:40:00 Enabled for: Sierra Chart Historical Data Service. | 2018-07-05 21:40:00 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-07-05 21:40:00 Current selected Data/Trading service: Rithmic Trading | 2018-07-05 21:40:00 Chart Update Interval: 500 | 2018-07-05 21:40:00 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-07-05 21:40:00 2018-07-05 21:39:59 Local computer time | 2018-07-05 21:40:00 2018-07-06 01:39:59 Local computer time in UTC | 2018-07-05 21:40:00 2018-07-05 21:39:59 Local computer time in SC Time Zone | 2018-07-05 21:40:00 2018-07-06 01:39:57 Server time in UTC | 2018-07-05 21:40:00 Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-07-05 21:40:00 Program path: C:\SierraChart\ | 2018-07-05 21:40:00 Data Files path: C:\SierraChart\Data\ | 2018-07-05 21:40:00 OS Version Number: 10.0 | 2018-07-05 21:40:00 Locale Setting: C | 2018-07-05 21:40:00 Checking for new symbol settings for service code rithmic.trading | 2018-07-05 21:40:00 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-07-05 21:40:00 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-07-05 21:40:00 Subscribing to market data for symbol ACGX for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol ACOL for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol ADVT for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol AGTK for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol AMFE for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol BAYP for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol BLCS for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol CBIS for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol CBMJ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol CGRA for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol CRLRQ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol DEWM for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol DIRV for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol DPWW for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol DXTRQ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol EAPH for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol ECOB for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol EFFI for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol ENCC for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol ERBB for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol ESPH for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol FBEC for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol FTPM for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol FUTL for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol GBHL for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol GRCU for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol GYOG for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol HEMP for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol HMPQ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol IFAN for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol IFXY for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol IGPK for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol KGKG for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol KNSC for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MCOA for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MEDT for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MJNA for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MJTK for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MMEX for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MRNJ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MYDX for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol MYHI for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol NGBL for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol NNSR for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol OPMZ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol PHOT for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol POTN for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol PZOO for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol QEDN for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol RBII for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol RMHB for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol SING for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol SIPC for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol SSOF for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol STEV for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol TAUG for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol TWOH for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol TXHD for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol UAMM for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol UBQU for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol USEI for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol USMJ for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol VAPE for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol VNTH for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol VPOR for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol VRCI for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol VTNL for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol WCIG for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol WDRP for trade position profit/loss. | 2018-07-05 21:40:00 Subscribing to market data for symbol WTII for trade position profit/loss. | 2018-07-05 21:40:00 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-07-05 21:40:02 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-07-05 21:40:02 HTTPS connection to login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-07-05 21:40:03 HTTPS connection to login.sierrachart.com:443 (1) | Received socket Close event. | 2018-07-05 21:40:03 HTTPS connection to login.sierrachart.com:443 (1) | Initiating close of socket by core. | 2018-07-05 21:40:03 HTTPS connection to login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-05 21:40:03 HTTPS connection to login.sierrachart.com:443 (1) | Closed. | 2018-07-05 21:40:03 Symbol settings are up-to-date for rithmic.trading | 2018-07-05 21:40:04 Received 5 login tokens. | 2018-07-05 21:40:07 Rithmic Trading | Port for executable: 62018 | 2018-07-05 21:40:09 Listening socket (1288). Port 62018 | Closed. | 2018-07-05 21:40:09 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-07-05 21:40:09 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-07-05 21:40:10 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-07-05 21:40:10 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-07-05 21:40:10 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-05 21:40:10 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-07-05 21:40:10 Service is currently connecting. | 2018-07-05 21:40:11 * Rithmic Trading | Bridge process is running. | 2018-07-05 21:40:11 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62018 | 2018-07-05 21:40:11 DTC Client socket (6) | Creating socket. | 2018-07-05 21:40:11 DTC Client socket (6) | Connecting to IP: 127.0.0.1. | 2018-07-05 21:40:11 Rithmic Trading | Connected to server. | 2018-07-05 21:40:11 Rithmic Trading | Starting socket receive thread. | 2018-07-05 21:40:11 Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-07-05 21:40:11 Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-07-05 21:40:11 Rithmic Trading | Sending logon request message. | 2018-07-05 21:40:11 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-07-05 21:40:11 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2018-07-05 21:40:11 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2018-07-05 21:40:11 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-07-05 21:40:11 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-07-05 21:40:11 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-07-05 21:40:11 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-05 21:40:11 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-07-05 21:40:11 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-07-05 21:40:12 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-07-05 21:40:12 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-07-05 21:40:12 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-05 21:40:12 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-07-05 21:40:12 Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2018-07-05 21:40:14 Rithmic Trading | Received logon response. | 2018-07-05 21:40:14 Rithmic Trading | Server Name: DTC Bridge. | 2018-07-05 21:40:14 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-07-05 21:40:14 Rithmic Trading | Logon error received from server | 2018-07-05 21:40:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-07-05 21:40:14 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-05 21:40:14 DTC Client socket (6) | Socket gracefully closed by remote side. | 2018-07-05 21:40:14 DTC Client socket (6) | Received socket Close event. | 2018-07-05 21:40:14 DTC Client socket (6) | Initiating close of socket by core. | 2018-07-05 21:40:14 DTC Client socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-07-05 21:40:14 DTC Client socket (6) | Closed. | 2018-07-05 21:40:14 Rithmic Trading | Disconnected. | 2018-07-05 21:40:14 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-05 21:40:14 Rithmic Trading | Port for executable: 62036 | 2018-07-05 21:40:16 Listening socket (1324). Port 62036 | Closed. | 2018-07-05 21:40:16 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-07-05 21:40:16 Rithmic Trading | Bridge process is not running! | 2018-07-05 21:40:18 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62036 | 2018-07-05 21:40:18 DTC Client socket (7) | Creating socket. | 2018-07-05 21:40:18 DTC Client socket (7) | Connecting to IP: 127.0.0.1. | 2018-07-05 21:40:18 DTC Client socket (7) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-07-05 21:40:19 * DTC Client socket (7) | Initiating close of socket by core. | 2018-07-05 21:40:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-07-05 21:40:19 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-05 21:40:19 DTC Client socket (7) | Closed. | 2018-07-05 21:40:19 Rithmic Trading | Disconnected. | 2018-07-05 21:40:19 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-05 21:40:19 Rithmic Trading | Port for executable: 62040 | 2018-07-05 21:40:21 Listening socket (1296). Port 62040 | Closed. | 2018-07-05 21:40:21 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-07-05 21:40:21 Rithmic Trading | Bridge process is not running! | 2018-07-05 21:40:23 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62040 | 2018-07-05 21:40:23 DTC Client socket (8) | Creating socket. | 2018-07-05 21:40:23 DTC Client socket (8) | Connecting to IP: 127.0.0.1. | 2018-07-05 21:40:23 DTC Client socket (8) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-07-05 21:40:24 * DTC Client socket (8) | Initiating close of socket by core. | 2018-07-05 21:40:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-07-05 21:40:24 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-05 21:40:24 DTC Client socket (8) | Closed. | 2018-07-05 21:40:24 Rithmic Trading | Disconnected. | 2018-07-05 21:40:24 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-05 21:40:24 Rithmic Trading | Port for executable: 62042 | 2018-07-05 21:40:26 Listening socket (1068). Port 62042 | Closed. | 2018-07-05 21:40:26 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-07-05 21:40:26 File >> Disconnect selected. | 2018-07-05 21:40:27 Rithmic Trading | Disconnected. | 2018-07-05 21:40:27 Sierra Chart Support |