Support Board
Date/Time: Fri, 01 Nov 2024 05:22:06 +0000
Post From: HELP! What can I do and how can I do
| [2018-06-18 06:21:23] |
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We do see the successful payment for usage time on your Sierra Chart account. However, this is the problem you are having connecting to Rithmic: Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2018-06-17 14:41:05 Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure We really recommend just using the Sierra Chart Historical Data Service: Sierra Chart Historical Data Service It does not provide real-time data, but it is much easier and has no additional cost. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-18 06:22:59
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