Support Board
Date/Time: Mon, 20 Jan 2025 13:48:30 +0000
Post From: Various issues
| [2018-06-12 16:20:03] |
| User419467 - Posts: 13 |
|
Hi, I bought a 3 months level 5 subscription yesterday. I need to following connections - 1) Bitmex, 2) Thinkorswim, and 3) (through csv sheet with dde link) with a platform called Swordfish by a company called Estuary Solutions. I have the following issue at the moment: 1) Regarding Bitmex: Im not seeing bids and offers on the DOM screen - please see screenshot attached. It also seems that prices on sierra for .xbt-bmex is not updating the same time as Bitmex please see attached screenshots taken simultaneously. Please advise if i need to change settings etc? 2) Any advise on thinkorswim connection 3) Please let me know if something is wrong with the attached ".csv" file or where I can see an example. Or wether i can connect swordfish directly to sierra charts. Many thanks, Additionally the number bars study is not displaying anything for the xbt -bmex contract, im assuming bid and offer data is not being received from bitmex? What can I do about this issue, very excited about sierra charts but this real reason was to see order flow :-( https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=19847 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=19848 |