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Date/Time: Mon, 20 Jan 2025 14:02:36 +0000



Post From: Rithmic Data Connection Failure

[2018-06-07 18:14:51]
Sierra Chart Engineering - Posts: 104368
No response from Rithmic, and we really do not believe we have ever been using old connection details or the three different times they have been updated in the last two years, what Rithmic was providing us were always old.

So it is clear where the problem has always been. On the Rithmic side. Not ours. That is quite clear.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-07 18:15:25