Support Board
Date/Time: Mon, 20 Jan 2025 13:47:18 +0000
Post From: Rithmic Data Connection Failure
| [2018-06-06 20:48:36] |
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Rithmic has said this: Rithmic is aware of some Third Party Front Ends which were unable to failover to the alternate Internet Services due to the use of deprecated configurations.
The basic fact is, is they have a terribly poor design. This concept of deprecation is a completely ludicrous and absurd statement on their part. It does not tell the truth whatsoever. They are simply hiding behind a bunch of nonsense. In other words Rithmic, why are you making this so complicated, and changing things on the client side. None of this makes any sense. There is no one we work with who has any type of design like this. The only time problems arises when IP addresses are used rather than domain names. We are not going to put up with this crap from them or anyone. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-06 20:51:22
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