Support Board
Date/Time: Mon, 20 Jan 2025 14:02:21 +0000
Post From: Rithmic Data Connection Failure
| [2018-06-06 18:36:47] |
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Rithmic is requesting their own Rithmic log file. It is in the Rim subfolder in the Sierra Chart installation folder and has the name Rithmic.log.000. We do not have this. Only you do. Also any suggestion that this is some kind of Sierra Chart issue and we have not programmed a backup, is ridiculous. We are using the connection information that has been provided by Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-06 18:37:11
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