Support Board
Date/Time: Mon, 20 Jan 2025 13:53:30 +0000
Post From: Rithmic Data Connection Failure
[2018-06-06 17:59:14] |
Sierra Chart Engineering - Posts: 104368 |
This is what Rithmic has said: Rithmic is investigating degraded connectivity into the Rithmic infrastructure due to an ISP failure. The Rithmic system is functioning at this time.
There is no need to send the Message Log. We cannot help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |