Support Board
Date/Time: Sun, 24 Nov 2024 10:27:44 +0000
Post From: CTS fix. serious issues.
| [2013-10-18 01:40:23] |
| |
|
We have run the test and entered many market orders on the ES futures market and could not get the overfill messages which indicate we are receiving an additional fill notice for an order. If this continues to happen, we will have to get your FIX logs and track down the orders and report this to CTS. When I place a market order, the order shows up on the DOM ladder and just sits there for a while(shows as a market order) and then fills eventually. Many many overfill errors. This is going to be a server-side issue.CTS is working on the server disconnect problem. We have heard from them again today about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-18 01:41:01
|