Support Board
Date/Time: Mon, 20 Jan 2025 11:17:23 +0000
Post From: Data not refreshed
| [2018-06-01 18:43:23] |
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First, the best thing to do is to always contact us on the Support Board and we will do our best to monitor for these types of issues earlier. Do not use the account support tickets. Account support tickets and also email usually have a lower priority. But really you simply do not even have to involve us. Everything is fully automated and within your control. You just need to make sure there is sufficient credit before the end of the month on your account and if not, then you just add the credit and reactivate the data feed here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures So the best thing to do, is just simply just take care of the problem yourself rather putting reliance on us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-01 18:44:33
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