Support Board
Date/Time: Mon, 20 Jan 2025 05:19:14 +0000
Post From: disconnects
| [2018-05-14 19:02:18] |
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We see you are running a current version of Sierra Chart, so if there is a disconnect of the FIX connection the reconnection will be in the background. You should not really notice it. So therefore the disconnect must be occurring with the CQG Web API. This is the information we have available about this: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG You can contact your broker and have them move you to the Rithmic system instead of CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |