Support Board
Date/Time: Sun, 19 Jan 2025 23:12:11 +0000
Post From: Data Feed Issue
| [2018-05-09 07:49:41] |
| Ben Tang - Posts: 1 |
|
Hello SierraChart Support, how are you? I have tried and failed to have my data connection established. I have the following log: Checking for new symbol settings for service code scdataallservices | 2018-05-08 23:26:24 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-05-08 23:26:24 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-05-08 23:26:24 Received 5 login tokens. | 2018-05-08 23:26:25 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-05-08 23:26:26 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-05-08 23:26:26 Symbol settings are up-to-date for scdataallservices | 2018-05-08 23:26:29 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-05-08 23:26:30 SC Data - All Services | Connected to data server. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-05-08 23:26:33 Best regards, Ben Tang. |