Support Board
Date/Time: Sun, 19 Jan 2025 22:00:01 +0000
Post From: Futures Charts not updating
| [2018-05-04 16:47:11] |
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You are disregarding the clear instructions we have given. I never imagined it would have been so difficult to just have a trial. You need to understand the Chicago Mercantile Exchange is absolutely hell-bent on making this as difficult as possible for you as they can.Refer to: Is Historical and Real-time Futures Data Included?: Do Not Complain! / Zero Tolerance Policy Every exchange that I want to activate tells me do not activate,
This is why we said this in post #4 but apparently you decided to think it was not relevant:Also make sure you activate the correct exchanges. We assume you do not have a trading account, so you can only activate the exchanges listed here: http://www.sierrachart.com/index.php?page=doc/FuturesData.php#CMEExchangeFeesForProfessionalsAndUsersWithoutASupportedTradingAccount (CME Exchange Fees for Professionals and Users Without a Supported Trading Account) And you must activate an exchange. Activating the real-time data connection is not going to give you real-time data. You have to activate exchanges. The CME Exchange fee options have no cost for the first month. The instructions are clear and straightforward. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-04 16:49:40
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