Support Board
Date/Time: Sun, 19 Jan 2025 20:51:44 +0000
Post From: UK Natural Gas Quarterly/Seasonal Contracts
| [2018-04-23 19:03:34] |
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OK we see what the problem is. You were on the trial of the data feed and the trial expired. The ICE Europe exchange is still active, but you need to reactivate the first real-time data connection here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections You will need to add at least 5 USD to your account to be able to do that: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Let us know when the credit is added and we will reactivate the data feed for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-23 19:05:11
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