Support Board
Date/Time: Sun, 19 Jan 2025 17:57:57 +0000
Post From: Incorrect candle formation - renko bars
| [2018-04-18 20:37:43] |
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Unfortunately, with the data we are using from the Sierra Chart Exchange Data Feed we are not seeing that: http://www.sierrachart.com/image.php?Image=152408341557.png This is from your Chartbook. The timezone is US Eastern. We can see the problem in your chart image, but we cannot reproduce and it is hard for us to resolve without being able to to reproduce it. We see you are using Rithmic but there really should not be any problem with the Rithmic data. But in any case a data issue should not cause this. We definitively want to resolve this. Just not sure how we can reproduce though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |