Support Board
Date/Time: Sun, 19 Jan 2025 17:49:19 +0000
Post From: Historical Data
| [2018-04-17 19:59:02] |
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This is the relevant message: HD Request # 42 | Error downloading historical Intraday data for YMM18. The symbol or data type is not supported with your account type. | 2018-04-17 01:55:45 You need to have a direct account: Direct Sierra Chart Account You also need to use the correct symbols: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-17 19:59:48
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