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Date/Time: Sun, 19 Jan 2025 17:47:49 +0000



Post From: Log in problems

[2018-04-17 15:40:17]
610035 - Posts: 1
Dear SierraChart support team!

I've moved my set up from one machine to another as SierraChart was loading one CPU without exposing power of other CPUs. I thought it is a Windows x86 architecture limits. Then I was trying to boot SierraChart from another machine. So now I'm blocked while logging in. My trial is supposed to be ending 25th of April, 2018. I should have extra 8 days left for trial. So what's wrong?

Reading Internal Order ID file. | 2018-04-17 09:45:21
Error creating Trading Information windows. | 2018-04-17 09:45:21 *
Reading Trade Orders file. | 2018-04-17 09:45:21
Reading Trade Positions file. | 2018-04-17 09:45:21
Listening on UDP port 22904. | 2018-04-17 09:45:21
Software version: 1731 64-bit | 2018-04-17 09:45:21
Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2018-04-17 09:45:21
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2018-04-17 09:45:21 *
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-04-17 09:45:21
Current selected Data/Trading service: BitMEX Trading Direct | 2018-04-17 09:45:21
Chart Update Interval: 500 | 2018-04-17 09:45:21
Time Zone: +00:00:00 (UTC+00) | 2018-04-17 09:45:21
2018-04-17 12:45:20 Local computer time | 2018-04-17 09:45:21
2018-04-17 09:45:20 Local computer time in UTC | 2018-04-17 09:45:21
2018-04-17 09:45:20 Local computer time in SC Time Zone | 2018-04-17 09:45:21
2018-04-17 09:45:20 Server time in UTC | 2018-04-17 09:45:21
Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-04-17 09:45:21
Program path: C:\2018.04.11 SierraChart 1731\ | 2018-04-17 09:45:21
Data Files path: C:\2018.04.11 SierraChart 1731\Data\ | 2018-04-17 09:45:21
OS Version Number: 5.1 | 2018-04-17 09:45:21
Locale Setting: C | 2018-04-17 09:45:21

Checking for new symbol settings for service code bitmex.dtc.trading | 2018-04-17 09:45:21
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-04-17 09:45:21
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-04-17 09:45:21
Symbol settings are up-to-date for bitmex.dtc.trading | 2018-04-17 09:45:22
Received 5 login tokens. | 2018-04-17 09:45:22
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-04-17 09:45:23
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-04-17 09:45:23
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-04-17 09:45:27
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-04-17 09:45:29
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-04-17 09:45:29
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-04-17 09:45:29
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-04-17 09:45:29
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-04-17 09:45:29
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-04-17 09:45:46 *
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-04-17 09:58:20 *

P.S. SC is now working offline via Wine in Ubuntue. It is working fine.

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