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Date/Time: Sun, 19 Jan 2025 15:17:17 +0000



Post From: Unkown Error when trying to start the platform

[2018-04-12 16:18:59]
Sierra Chart Engineering - Posts: 104368
You are getting this error:

CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect

Refer to number 2 in this section here about this.
CQG Trading Platform Service: Common Error Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing