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Date/Time: Sun, 19 Jan 2025 18:00:05 +0000



Post From: Cannot log to CQG

[2018-04-03 19:48:01]
Sierra Chart Engineering - Posts: 104368
Essentially there was nothing useful from CQG as usual. It has been unproductive contacting them. Either the problem is on their side and they are incapable of determining that, or it is somewhere else. Certainly it is not an issue within Sierra Chart itself.

At the moment there is nothing we can do to help, other than we recommend contacting your broker and having them transfer you over to Rithmic:
Rithmic Trading Platform Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-03 23:56:12