Support Board
Date/Time: Sun, 19 Jan 2025 12:38:05 +0000
Post From: Problem with automatic ordersending to BitMEX - New order rejected - system overloaded
| [2018-04-01 18:05:15] |
| User203555 - Posts: 2 |
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Dear Support, I thought this problem was a very temporary one, but it has occurred three times out of four, rejection supposedly due to system overload at BitMEX. I am using an automatic tradingsystem (spreadsheet version) executed against BitMEX. The system is a reversal system that is in the market all the time and depends on successful reversals (orders are sent at market). At one time a reversal from short to long has succseeded. Today a sell signal was generated for a reversal from long to short. An alert was generated ok, but the order was rejected. In the Trade Service Log the following was written: "New order rejected - BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal OrderID: 925939. Service OrderID (none). Symbol: XBTUSD-BMEX 2018-04-01 16:35:02 *" There was a second identical line written with the only difference that it had a OrderID equal to 925940. When sending manual Market or Limit orders this never happens. I doubt that this is an overload problem, it seems that this problem is caused by something else. The ordervalue was very low (was long 100 contracts, with a new net short of 80 contracts). The whole system performance depends on successful reversals in order to match the backtesting numbers. I hope you can give me some direction and info how to correct this problem. Thanks and regards in advance, Staffan/ SunsetT PS thanks for your answer to my previous support issue, I have followed your instructions, and so far it works. |