Support Board
Date/Time: Sun, 19 Jan 2025 08:58:31 +0000
Post From: major lag
| [2018-03-27 23:58:05] |
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The 64-bit version is not going to make any difference. Just so that we are clear, when you submit the order, the market data seems to be updating fine without delay? But there is just no immediate response to the order, in other words the status is "Order Sent" for a longer than expected time? We really think this is a CQG connectivity issue and we do hear about reports related to this from time to time. We recommend setting Global Settings >> Data/Trade Service Settings >> Service to CQG FIX Trading. If you cannot connect refer to the account requirements here: CQG Trading Platform Service: CQG Account Requirements But good chance you will have the same problem even with the FIX connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-27 23:58:32
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