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Date/Time: Sun, 24 Nov 2024 07:22:37 +0000



Post From: HELP

[2013-10-08 00:28:51]
Sierra Chart Engineering - Posts: 104368
We see you are using version 997 and we do not fully control the connection process in that version so there may not be anything we can do to help in an interactive support call. We can only help with the newest versions of Sierra Chart. Update with Help >> Download Current Version.

After you have installed the update go to Global Settings >> Symbol Settings. Press the Full Reset button. Wait for the symbol list to fill up and then press OK.

Try connecting with File >> Connect to Data Feed. If you still have difficulty let us know.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-08 00:29:51