Support Board
Date/Time: Sun, 24 Nov 2024 13:34:40 +0000
Post From: Problems with Stop Orders when trading Euro Futures
| [2013-10-07 13:23:41] |
| User30668 - Posts: 108 |
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Hello SC Support, Unfortunately there is no difference with version 1031, in what regards my problem with Stop orders. The orders appear on the Trade Dom for a moment and immediately disappear. In the Orders and Positions window, the price appears for a moment and then becomes 0.0000. As I mentioned in my previous post I think I have located the problem although I obviously don’t know what is causing it or how to fix it. In anyway, I think that I was able to prove that the problem is not coming from Sierra Chart. As you suggested in your post # 7, TWS API is providing no value for Aux Price for Stop and Stop-Limit Orders. I think that it is clear when we check the “TWS Server Responses” window with the application that Xavier (from IB) sent to me to allow to connect to TWS (please see the attached screenshots that I sent to IB). I have run some more tests since Friday until today, was on the phone with Xavier today and transmitted him some more information that I collected from my testing. I am now hopping that IB Technical Department finds the problem and fix it soon. Something very strange that happened during my tests was that on Saturday, with the markets closed, I placed some experimental orders and they were completely normal, with the Aux Price with correct value and showing normally in SC platform too. I thought that IB Technical Department had fixed the problem but I was wrong – this morning, with the markets open, the problem came back the same way. Nevertheless, if somehow you have any other suggestions to help to fix the problem please let me know. I will keep you informed about any developments on this issue that has been completely disturbing my work every single day for a week now. Thank you very much for all your support and for trying to find an alternative solution for my problem, despite being convinced that the problem is not caused by Sierra Chart. Date Time Of Last Edit: 2013-10-07 13:26:31
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