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Date/Time: Sun, 24 Nov 2024 08:04:14 +0000



Post From: I wish to purchase package 3 but have a question re: timing of purchase so as to not lose charts

[2013-10-05 07:16:58]
Sierra Chart Engineering - Posts: 104368
Yes we can give you a refund. However, there is a simple solution to this. We will contact you on Monday and use remote assistance to solve this.

We can copy the files over for you or we can just simply set up a shortcut on your desktop to the Sierra Chart copy at C:\SierraChart\SierraChartTransActMA\Data and set it to use OEC. This will accomplish what you are thinking.

Please set a telephone number on your account here:
https://www.sierrachart.com/usercp.php?page=ManageAccountInfo

We will contact you on Monday morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-05 07:19:13