Support Board
Date/Time: Sat, 18 Jan 2025 23:50:49 +0000
Post From: CQG Fix not connecting
| [2018-02-27 02:18:13] |
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This is what CQG said: I checked our server and we didn’t receive your logon request. this Windows error code 10053 could be caused by data transmission timeout or protocol error. Could you please first try to ping to fixapi.cqgtrader.com port 6925 and see if the connection is stable. If the connection is fine, please send me your logon message. Thinking about this, this does make sense. We do think this problem is caused by some firewall software on your side. Are you running any firewall software on your computer other than the standard Windows firewall? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-27 02:18:23
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