Support Board
Date/Time: Sun, 19 Jan 2025 02:17:46 +0000
Post From: Direct BitMEX Trading Support
| [2018-02-21 19:10:34] |
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This is unusual. The usual reason for this behavior: When using the Direct integration, a position is drawn on the TradeDOM and Chart. But after a few seconds it is removed.
Is that the Trade Account of the chart does not match the trade account of the Position on Trade >> Trade Orders and Positions >> Positions. But if that were the case you would not be able to submit the order to begin with. See if the Trade Account on the Trade Window for the chart matches what you see on Trade >> Trade Orders and Positions >> Positions for a particular position. Also make sure the symbol matches exactly. Both of these need to match exactly. Refer to: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-21 19:12:00
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