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Date/Time: Sun, 24 Nov 2024 13:36:08 +0000



Post From: Problems with Stop Orders when trading Euro Futures

[2013-10-03 03:29:59]
Sierra Chart Engineering - Posts: 104368
We did not see any order prices in this log file. Clearly there is something wrong with the order prices from the TWS API. We have never heard about this before and Sierra Chart is reading the prices correctly from TWS . Otherwise, every single user would be reporting a problem who is using Interactive Brokers and you would notice a problem with other symbols.

Contact interactive brokers at api@interactivebrokers.com.

Tell them that Sierra Chart is saying that order related messages from the TWS API are providing zeros for Stop and Stop-Limit orders rather than the actual order prices. They will need to see your tws log file. They may ask you to change the debug logging level.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing