Support Board
Date/Time: Sun, 24 Nov 2024 12:09:18 +0000
Post From: all trade signals dissappear after 1025 to 1028 upgrade
| [2013-10-03 03:15:49] |
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Yes you do, because you need to see why it is there are no order signals. We are referring to debugging your own code. Obviously not our own. We do not know what the problem is and it is your code that you control. Otherwise, how can we help you? It is not helpful to us if something has changed that we are not aware of and your code is not working as expected, and then you tell us it is not working without looking into it and determining more precisely why from the information that you have through logging and function returns values and other debugging methods. Please be reasonable. We do not know what the problem is. You will help yourself tremendously by looking into the problem and seeing what the issue is. And then tell us more specifically what is going wrong. Otherwise, we do not know. Otherwise, we are just making guesses out of millions of possibilities. Does that make sense? Of course not. Without help from you, it is like an inexperienced user telling us they open a chart and it doesn't work. What specifically doesn't work and what Data or Trading service are you using and what type of chart did you open. Not to be critical here. But customers need to understand our perspective. Furthermore, nothing has changed which would cause a problem to our knowledge. We just performed a bar based back test using one of the trading systems provided with Sierra Chart and it works fine. So you need to determine what is going wrong. ACSIL trading functions are well documented, and you need to check the return value from the Order Action functions and see what the problem is. The documentation explains all of this in detail. This is why we linked to it. Sometimes we are too helpful on this Support Board. However, our original answer is correct and there is nothing further to offer from us until we get further information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-03 07:52:11
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