Support Board
Date/Time: Sat, 18 Jan 2025 13:11:46 +0000
Post From: 2 strange issues
| [2018-02-16 15:31:07] |
| Glenn Infinity - Posts: 103 |
|
I have a customer that pushed some chartbooks that were created by a different person in to their data folder, in the data folder there is no designation (such as .cht), but when they are in the charting software and go to file > open chartbook, they end in .cht and function. Have you ever heard about this? this same customer has an issue with the files to open on start up, he has 2 selected but only 1 launches, could a Windows update alter this? He is on a recent version of the charting, just updated recently and the files to open on startup worked until 2 days ago He thinks he has corrupted software somehow because there are other small anomalies as well, if he saves the chartbooks from the data folder that do not have a designation. (.cht) and deletes and downloads all new software, do you think the chartbooks will work if he copies them in to the new data folder? Any insight would be helpful |