Support Board
Date/Time: Sun, 24 Nov 2024 13:31:20 +0000
Post From: Problems with Stop Orders when trading Euro Futures
| [2013-10-02 17:12:49] |
| |
|
This is very unusual. We do not recall anyone ever having a problem like this before with TWS. There is a problem with the order prices being sent back from TWS. That is quite clear. We just did a test now on the symbol EUR-201312-GLOBEX using Stop and Stop-Limit orders and did not notice a problem on a demo account with the order prices. They were reported back exactly as being sent. We need to see your TWS log file. These are usually going to be in the C:\JTS folder. An example file name is log.Wed.txt. You can attach the file here and set it to be private or send it to support _at_ SIERRA CHART.COM. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-02 17:16:54
|