Support Board
Date/Time: Sat, 18 Jan 2025 13:21:22 +0000
Post From: Trade filled by IB even though it was cancelled
| [2018-02-11 23:50:13] |
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Also when we heard from Interactive Brokers about this particular issue that the first post is about, they did acknowledge, that there may not always be an order status message indicating that the order has been filled and it is necessary in the execution report to look at the order quantity and the total filled quantity and if those match, then to determine that the order has fully filled. This basically is an undocumented hack. And what is even more absurd about this, is that why are they asking us to do this? This should be done on with us Interactive Brokers side. When an order fills, they need to provide a filled order status. They do not always do that. This is total gross mismanagement and incompetence on the part of Interactive Brokers. Also refer to: Interactive Brokers Trading Service: Trading Related Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-12 18:35:00
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