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Date/Time: Sun, 24 Nov 2024 08:43:22 +0000



Post From: I can't download data

[2013-10-02 16:44:04]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 7.1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData

Make sure you increase the Maximum Number of Historical Intraday Days To Download. However, do not make it too high. You need to also refer to help topic 37 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails37.html

If you need more help, we need to see the Message Log. You can provide it by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing