Support Board
Date/Time: Sun, 24 Nov 2024 13:54:50 +0000
Post From: Problems with Stop Orders when trading Euro Futures
| [2013-10-02 16:18:57] |
| User30668 - Posts: 108 |
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SC Support, Thank you for your reply. Unfortunately I regret to inform that I have done everything you suggested but the problem remains the same: - I upgraded SC to the latest version and now I am running version 1029; - Nevertheless, the Stop orders are still disappearing from the Trade Dom and from the charts a moment after placed, although they remain visible and active in both SC Orders and Positions window and in TWS window; - I contacted IB Technical Support as you suggested, they checked and said that they don’t see anything wrong on their side; - I also confirmed in IB Audit Trail log and all the orders have the correct account number (and I just have one account with IB). After that I have done some more testing and I found an additional information that I hope will help to fix the problem: the mentioned stop orders just “disappear” when trading Euro Futures and GBP Futures. When trading any other instruments there is no problem at all (i.e. CL, ES, YM, GC, etc.). Please see the attached screenshots with some examples of the described problem and examples with another instrument that has no problem. I am getting desperate with this problem. Please, do your best. I am praying that with this additional information you can figure out what the problem is. Thank you for your attention. Date Time Of Last Edit: 2013-10-04 15:27:05
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 Euro Stop Order.PNG / V - Attached On 2013-10-02 16:18:22 UTC - Size: 82.65 KB - 534 views Euro Stop Limit Order.PNG / V - Attached On 2013-10-02 16:18:33 UTC - Size: 83.67 KB - 702 views ES Stop Limit Order.PNG / V - Attached On 2013-10-04 15:25:43 UTC - Size: 82.92 KB - 531 views ES Stop Order.PNG / V - Attached On 2013-10-04 15:27:01 UTC - Size: 83.44 KB - 492 views |