Support Board
Date/Time: Sun, 24 Nov 2024 07:18:02 +0000
Post From: I wish to purchase package 3 but have a question re: timing of purchase so as to not lose charts
| [2013-10-02 16:01:46] |
| 37010476 - Posts: 22 |
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I just checked my account and it says -in error-that I have 0 time left to use my acct and that this happened back in June. I have absolutely been using Sierra Charts without any lapse as my broker was paying. I wasn't subscribing out of my own pocket. My question...now that I will be switching over to Global (from Transact) tomorrow which route should I use to make payment? Should I just go to Purchase tab under Account Management? OR should I go ahead and respond to the inaccurate message which says my account has lapsed and purchase from that area? I just don't want to lose the charts I've created. |