Login Page - Create Account

Support Board


Date/Time: Sat, 18 Jan 2025 18:42:17 +0000



Post From: New data provider and certain contracts aren't showing

[2018-02-08 22:46:59]
Sierra Chart Engineering - Posts: 104368
The intraday data for March 2019 wheat has always been there.

Perhaps you are asking about the mini wheat contract?

We posted an image of the chart above.

The additional crude oil contracts have now been added.

If you still have trouble with wheat follow through this procedure:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting Edit >>Delete All Data and Download.

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-08 22:47:30