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Date/Time: Sat, 18 Jan 2025 11:09:44 +0000



Post From: Charts lagging on extreme active periods

[2018-02-08 04:47:33]
Sierra Chart Engineering - Posts: 104368
When we talk about in this post "lunacy":
What is Sierra Chart Working On | Post: 139357

It is exactly about the types of problems you are encountering, although a lot of other wide-ranging things as well, and how it gets dumped on us, and nothing we can do about it. Other than if you want to use our own data feed.

This is why, we have to see a different direction for Sierra Chart, the model we are operating under is not viable longer-term for us. We are always going to continue to support to the extent we can our major brokerage customers, but the overall situation driven by the absurd policies exchanges, is totally taken us beyond the breaking point. But as you can see we do a superb job and provide a superb data feed. What we are really referring to, is the absurdity we put up with everyday with problems that are not within our control.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-17 02:19:29