Support Board
Date/Time: Sat, 18 Jan 2025 18:42:58 +0000
Post From: New data provider and certain contracts aren't showing
| [2018-02-07 22:46:40] |
| User312162 - Posts: 40 |
|
Software version: 1697 | 2018-02-07 16:45:35 Usage end date: 2018-02-18 | 2018-02-07 16:45:35 Enabled for: Advanced Features. | 2018-02-07 16:45:35 Enabled for: Advanced Features 2. | 2018-02-07 16:45:35 Enabled for: Sierra Chart Historical Data Service. | 2018-02-07 16:45:35 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-02-07 16:45:35 Current selected Data/Trading service: CQG FIX Trading | 2018-02-07 16:45:35 Chart Update Interval: 500 | 2018-02-07 16:45:35 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-02-07 16:45:35 2018-02-07 16:45:35 Local computer time | 2018-02-07 16:45:35 2018-02-07 22:45:35 Local computer time in UTC | 2018-02-07 16:45:35 2018-02-07 16:45:35 Local computer time in SC Time Zone | 2018-02-07 16:45:35 2018-02-07 12:41:08 Server time in UTC | 2018-02-07 16:45:35 Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-02-07 16:45:35 Program path: C:\SierraChart\ | 2018-02-07 16:45:35 Data Files path: C:\SierraChart\Data\ | 2018-02-07 16:45:35 OS Version Number: 10.0 | 2018-02-07 16:45:35 Locale Setting: C | 2018-02-07 16:45:35 Intraday data recording state for symbol F.US.CLEH19 is set to download 'Pending'. | 2018-02-07 16:45:40 Reloading all charts with filename: F.US.CLEH19.scid | 2018-02-07 16:45:40 HD Request # 254 | Downloading Intraday chart data for F.US.CLEH19 to the file F.US.CLEH19.scid. Service: cqg | 2018-02-07 16:45:40 HD Request # 254 | Download start date-time: 2017-08-08 17:45:40.000 | 2018-02-07 16:45:40 HD Request # 254 | Using server: ds4.sierracharts.com port 10149 | 2018-02-07 16:45:40 Socket (830) | Creating socket. | 2018-02-07 16:45:40 Socket (830) | Connecting to IP: 192.81.56.146. | 2018-02-07 16:45:40 HD Request # 254 | Setting DTC encoding to Binary VLS | 2018-02-07 16:45:41 HD Request # 254 | Sending historical data logon request message. | 2018-02-07 16:45:41 HD Request # 254 | Requesting Intraday data. Start date-time: 2017-08-08 17:45:40. Record interval: 0. Symbol: F.US.CLEH19 | 2018-02-07 16:45:41 F.US.CLEH19 1 Day #13 | Reloading chart. | 2018-02-07 16:45:41 Socket (830) | Initiating close of socket by core. | 2018-02-07 16:45:41 Socket (830) | Shutdown started. Waiting for graceful close. | 2018-02-07 16:45:41 F.US.CLEH19 1 Day #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.CLEH19.scid | 2018-02-07 16:45:41 HD Request # 254 | Error downloading historical Intraday data for F.US.CLEH19. Historical data file not available for symbol. | 2018-02-07 16:45:41 Historical data download thread signaled to stop. | 2018-02-07 16:45:41 HD Request # 254 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEH19 | 2018-02-07 16:45:41 HD Request # 254 | Completion time: 1s | 2018-02-07 16:45:41 HD Request # 254 | Intraday data download complete for F.US.CLEH19. Unique request ID: 262 | 2018-02-07 16:45:41 Removed historical data download ID 262 | 2018-02-07 16:45:41 Real-time Intraday chart data file updates started for F.US.CLEH19 | 2018-02-07 16:45:41 Intraday chart data file opened for F.US.CLEH19 | 2018-02-07 16:45:41 Socket (830) | Socket gracefully closed by remote side. | 2018-02-07 16:45:41 Socket (830) | Closed. | 2018-02-07 16:45:41 |