Support Board
Date/Time: Sat, 18 Jan 2025 11:07:16 +0000
Post From: IB: Failed to download data for Russell 2000 index (RUT-IND-RUSSELL)
| [2018-02-07 19:22:03] |
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We understand the problem now. This is not something Interactive Brokers would have been able to help with. This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After this, Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |