Support Board
Date/Time: Sat, 18 Jan 2025 10:54:18 +0000
Post From: IB: Failed to download data for Russell 2000 index (RUT-IND-RUSSELL)
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You need to contact Interactive Brokers about this. If they cannot help you, then provide a copy of the Message Log following these instructions here: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Of course this is fully their responsibility but of course they probably are just not going to be competent to even help you to begin with. So then the problem gets dumped on us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-07 18:15:07
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