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Date/Time: Sat, 18 Jan 2025 11:03:04 +0000



Post From: Get the wrong quote from a symbol

[2018-01-31 05:32:23]
Sierra Chart Engineering - Posts: 104368
Don't just think you are always right.
Yes we are always right!!! Even though you do not recognize that. This is a TWS problem. That is abundantly clear.

We are not idiots. We actually considered the possibility a data reconnect would solve the problem coincidentally. We know these issues are on the TWS side.

We would never accept that this was on our side. That is a total complete impossibility and it makes no sense whatsoever which is even confirmed by the screenshot and our intelligence. Even if the hypothetical case, that it was, we would always put the blame on Interactive Brokers because all of their problems and incompetency.


A problem like this simply cannot be in SC. That is a complete impossibility.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-31 05:35:14