Support Board
Date/Time: Sat, 18 Jan 2025 07:45:03 +0000
Post From: Frequent Reconnecting
| [2018-01-25 23:21:32] |
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There are two things that we have done that potentially could help. These are both in the latest prerelease 1693: -Automatic reconnecting in the background when using the CQG FIX Trading service. Although if the connection is being lost to the CQG web API which is used for market data, a full reconnect will still occur. But you do not have to use the CQG Web API for market data and can use the Sierra Chart Exchange Data Feed instead: Sierra Chart Exchange Data Feed In this case you will need to set Global Settings >> Data/Trade Service Settings >> Service Setting >> Connect to Market Data Server to False. -Increased the incoming socket level buffer size to 1 MB from 256 kB. This is not really likely to change anything though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |