Support Board
Date/Time: Sun, 24 Nov 2024 08:49:36 +0000
Post From: Spreadsheet Trading --> J27 Cancel Working Orders & Stop Price Orders
| [2013-10-01 07:37:29] |
| |
|
Is impossible for us to really comment on exactly what the issue is, unless we see exactly what is happening in real time and the sequence of events. The question you need to check on is at what time are the orders getting canceled in relation to when the orders are being submitted. They need to be canceled after they are submitted. Are you getting a message like this when the spreadsheet is canceling the working orders: Auto-Trading: Replay 240.0X: 6E-201312-CME 5 min #1 | DefaultSpreadsheetStudy | All Working orders have been canceled for the symbol: [Sim]6E-201312-CME | Bar Start Time: 2013-09-27 13:52:21 | 2013-09-30 04:44:28 It is best, that you work through this on your own with manual interaction with the spreadsheet, and then try to determine where something is going wrong and correct your logic. If there is some issue we need to address, we will do that, but we see no evidence of this at this point. We have verified the basic operation does work properly. You need to verify on your own on your side that the basic functioning works as expected with manual interaction. If it does, then there's going to be a logic issue on your side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-01 07:39:46
|