Support Board
Date/Time: Sat, 18 Jan 2025 05:17:22 +0000
Post From: Can't connect to data
| [2018-01-23 15:24:47] |
| User174163 - Posts: 4 |
|
Reading Internal Order ID file. | 2018-01-23 14:54:38 Reading Trade Orders file. | 2018-01-23 14:54:38 Reading Trade Positions file. | 2018-01-23 14:54:38 Listening on UDP port 22903. | 2018-01-23 14:54:38 Software version: 1656 | 2018-01-23 14:54:38 Enabled for: Advanced Features. | 2018-01-23 14:54:38 Enabled for: Advanced Features 2. | 2018-01-23 14:54:38 Enabled for: Sierra Chart Historical Data Service. | 2018-01-23 14:54:38 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-01-23 14:54:38 Current selected Data/Trading service: CQG FIX Trading | 2018-01-23 14:54:38 Chart Update Interval: 500 | 2018-01-23 14:54:38 Data/Trade Service Settings automatically set. | 2018-01-23 14:54:38 Time Zone: +00:00:00 (UTC+00) | 2018-01-23 14:54:38 2018-01-23 08:55:11 Local computer time | 2018-01-23 14:54:38 2018-01-23 14:55:11 Local computer time in UTC | 2018-01-23 14:54:38 2018-01-23 14:55:11 Local computer time in SC Time Zone | 2018-01-23 14:54:38 2018-01-23 14:55:11 Server time in UTC | 2018-01-23 14:54:38 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-01-23 14:54:38 Program path: C:\SierraChart\ | 2018-01-23 14:54:38 Data Files path: C:\SierraChart\Data\ | 2018-01-23 14:54:38 OS Version Number: 10.0 | 2018-01-23 14:54:38 Locale Setting: C | 2018-01-23 14:54:38 Checking for new symbol settings for service code cqg | 2018-01-23 14:54:38 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-01-23 14:54:38 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-01-23 14:54:38 Requesting symbol settings for service code cqg. Overwrite = on. | 2018-01-23 14:54:38 Received 5 login tokens. | 2018-01-23 14:54:38 Symbol settings received. | 2018-01-23 14:55:12 Processed 1353 symbol settings. | 2018-01-23 14:55:12 HTTPS connection to www.sierrachart.com:443 (6) | Creating socket. Using TLS 1.2. | 2018-01-23 14:55:14 HTTPS connection to www.sierrachart.com:443 (6) | Connecting to IP: 204.15.192.108. | 2018-01-23 14:55:14 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-01-23 14:55:17 HTTPS connection to www.sierrachart.com:443 (6) | Socket gracefully closed by remote side. | 2018-01-23 14:55:19 HTTPS connection to www.sierrachart.com:443 (6) | Received socket Close event. | 2018-01-23 14:55:19 HTTPS connection to www.sierrachart.com:443 (6) | Initiating close of socket by core. | 2018-01-23 14:55:19 HTTPS connection to www.sierrachart.com:443 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-23 14:55:19 HTTPS connection to www.sierrachart.com:443 (6) | Closed. | 2018-01-23 14:55:19 CQG FIX: Not connecting to trading server because Username is not specified. | 2018-01-23 14:55:22 CQG FIX Trading | Connecting to server demoapi.cqg.com | 2018-01-23 14:55:22 CQG WebSocket | Connecting to WebSocket server. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Creating socket. Using TLS 1.2. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Connecting to IP: 208.48.16.32. | 2018-01-23 14:55:22 CQG WebSocket | Opening WebSocket. | 2018-01-23 14:55:22 CQG WebSocket | Sending WebSocket handshake. | 2018-01-23 14:55:22 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2018-01-23 14:55:22 CQG WebSocket | Web socket state is now open. | 2018-01-23 14:55:22 CQG FIX Trading | WebSocket connected. | 2018-01-23 14:55:22 CQG FIX Trading | Sending market data logon message. | 2018-01-23 14:55:22 CQG FIX Trading | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-01-23 14:55:22 * CQG WebSocket socket (7) | Adding bytes from final send buffer from buffered socket: 8 | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Initiating close of socket by core. | 2018-01-23 14:55:22 CQG WebSocket | WebSocket closed. | 2018-01-23 14:55:22 CQG FIX Trading | WebSocket closed. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Sending bytes from final send buffer: 8 | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Write in progress. Shutdown being delayed. | 2018-01-23 14:55:22 CQG FIX Trading | Disconnected. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Write has completed. Shutdown being performed. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Shutdown started. Waiting for graceful close. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Socket gracefully closed by remote side. | 2018-01-23 14:55:22 CQG WebSocket socket (7) | Closed. | 2018-01-23 14:55:22 Checking for new symbol settings for service code cqg | 2018-01-23 14:57:58 Current selected Data/Trading service: CQG WebAPI | 2018-01-23 14:57:58 HTTPS connection to www.sierrachart.com:443 (10) | Creating socket. Using TLS 1.2. | 2018-01-23 14:57:58 HTTPS connection to www.sierrachart.com:443 (10) | Connecting to IP: 204.15.192.108. | 2018-01-23 14:57:58 Requesting symbol settings for service code cqg. Overwrite = on. | 2018-01-23 14:57:58 Symbol settings received. | 2018-01-23 14:57:58 Processed 1353 symbol settings. | 2018-01-23 14:57:58 HTTPS connection to www.sierrachart.com:443 (10) | Socket gracefully closed by remote side. | 2018-01-23 14:58:03 HTTPS connection to www.sierrachart.com:443 (10) | Received socket Close event. | 2018-01-23 14:58:03 HTTPS connection to www.sierrachart.com:443 (10) | Initiating close of socket by core. | 2018-01-23 14:58:03 HTTPS connection to www.sierrachart.com:443 (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-23 14:58:03 HTTPS connection to www.sierrachart.com:443 (10) | Closed. | 2018-01-23 14:58:03 CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-01-23 15:00:01 CQG WebSocket | Connecting to WebSocket server. | 2018-01-23 15:00:01 CQG WebSocket socket (13) | Creating socket. Using TLS 1.2. | 2018-01-23 15:00:01 CQG WebSocket socket (13) | Connecting to IP: 208.48.16.32. | 2018-01-23 15:00:01 CQG WebSocket | Opening WebSocket. | 2018-01-23 15:00:01 CQG WebSocket | Sending WebSocket handshake. | 2018-01-23 15:00:01 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2018-01-23 15:00:01 CQG WebSocket | Web socket state is now open. | 2018-01-23 15:00:01 CQG WebAPI | WebSocket connected. | 2018-01-23 15:00:01 CQG WebAPI | Sending market data logon message. | 2018-01-23 15:00:01 CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-01-23 15:00:02 * CQG WebSocket socket (13) | Adding bytes from final send buffer from buffered socket: 8 | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Initiating close of socket by core. | 2018-01-23 15:00:02 CQG WebSocket | WebSocket closed. | 2018-01-23 15:00:02 CQG WebAPI | WebSocket closed. | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Sending bytes from final send buffer: 8 | 2018-01-23 15:00:02 CQG WebAPI | Disconnected. | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Write in progress. Shutdown being delayed. | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Write has completed. Shutdown being performed. | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Shutdown started. Waiting for graceful close. | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Socket gracefully closed by remote side. | 2018-01-23 15:00:02 CQG WebSocket socket (13) | Closed. | 2018-01-23 15:00:02 Checking for new symbol settings for service code cqg | 2018-01-23 15:00:15 Current selected Data/Trading service: CQG FIX Trading | 2018-01-23 15:00:15 HTTPS connection to www.sierrachart.com:443 (15) | Creating socket. Using TLS 1.2. | 2018-01-23 15:00:15 HTTPS connection to www.sierrachart.com:443 (15) | Connecting to IP: 204.15.192.108. | 2018-01-23 15:00:15 Requesting symbol settings for service code cqg. Overwrite = on. | 2018-01-23 15:00:15 Symbol settings received. | 2018-01-23 15:00:15 Processed 1353 symbol settings. | 2018-01-23 15:00:15 HTTPS connection to www.sierrachart.com:443 (15) | Socket gracefully closed by remote side. | 2018-01-23 15:00:20 HTTPS connection to www.sierrachart.com:443 (15) | Received socket Close event. | 2018-01-23 15:00:20 HTTPS connection to www.sierrachart.com:443 (15) | Initiating close of socket by core. | 2018-01-23 15:00:20 HTTPS connection to www.sierrachart.com:443 (15) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-23 15:00:20 HTTPS connection to www.sierrachart.com:443 (15) | Closed. | 2018-01-23 15:00:20 CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-01-23 15:00:32 CQG FIX socket (16) | Creating socket. Using TLS 1.2. | 2018-01-23 15:00:32 CQG FIX socket (16) | Connecting to IP: 208.48.16.202. | 2018-01-23 15:00:32 CQG FIX: Sending the Logon message. | 2018-01-23 15:00:33 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2018-01-23 15:00:33 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-01-23 15:00:33 CQG FIX socket (16) | Initiating close of socket by core. | 2018-01-23 15:00:33 CQG FIX: Disconnected. | 2018-01-23 15:00:33 CQG FIX socket (16) | Write in progress. Shutdown being delayed. | 2018-01-23 15:00:33 CQG FIX Trading | Disconnected. | 2018-01-23 15:00:33 CQG FIX socket (16) | Write has completed. Shutdown being performed. | 2018-01-23 15:00:33 CQG FIX socket (16) | Shutdown started. Waiting for graceful close. | 2018-01-23 15:00:33 CQG FIX socket (16) | Socket gracefully closed by remote side. | 2018-01-23 15:00:33 CQG FIX socket (16) | Closed. | 2018-01-23 15:00:33 CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-01-23 15:00:37 CQG FIX socket (17) | Creating socket. Using TLS 1.2. | 2018-01-23 15:00:37 CQG FIX socket (17) | Connecting to IP: 208.48.16.202. | 2018-01-23 15:00:37 CQG FIX: Sending the Logon message. | 2018-01-23 15:00:38 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2018-01-23 15:00:38 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-01-23 15:00:38 CQG FIX socket (17) | Initiating close of socket by core. | 2018-01-23 15:00:38 CQG FIX: Disconnected. | 2018-01-23 15:00:38 CQG FIX socket (17) | Write in progress. Shutdown being delayed. | 2018-01-23 15:00:38 CQG FIX Trading | Disconnected. | 2018-01-23 15:00:38 CQG FIX socket (17) | Write has completed. Shutdown being performed. | 2018-01-23 15:00:38 CQG FIX socket (17) | Shutdown started. Waiting for graceful close. | 2018-01-23 15:00:38 CQG FIX socket (17) | Socket gracefully closed by remote side. | 2018-01-23 15:00:38 CQG FIX socket (17) | Closed. | 2018-01-23 15:00:38 CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-01-23 15:00:55 CQG FIX socket (18) | Creating socket. Using TLS 1.2. | 2018-01-23 15:00:55 CQG FIX socket (18) | Connecting to IP: 208.48.16.202. | 2018-01-23 15:00:55 CQG FIX: Sending the Logon message. | 2018-01-23 15:00:55 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2018-01-23 15:00:55 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-01-23 15:00:55 CQG FIX socket (18) | Initiating close of socket by core. | 2018-01-23 15:00:55 CQG FIX: Disconnected. | 2018-01-23 15:00:55 CQG FIX socket (18) | Write in progress. Shutdown being delayed. | 2018-01-23 15:00:55 CQG FIX Trading | Disconnected. | 2018-01-23 15:00:55 CQG FIX socket (18) | Write has completed. Shutdown being performed. | 2018-01-23 15:00:56 CQG FIX socket (18) | Shutdown started. Waiting for graceful close. | 2018-01-23 15:00:56 CQG FIX socket (18) | Socket gracefully closed by remote side. | 2018-01-23 15:00:56 CQG FIX socket (18) | Closed. | 2018-01-23 15:00:56 CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2018-01-23 15:08:19 CQG FIX socket (27) | Creating socket. Using TLS 1.2. | 2018-01-23 15:08:19 CQG FIX socket (27) | Connecting to IP: 208.48.16.202. | 2018-01-23 15:08:19 CQG FIX: Sending the Logon message. | 2018-01-23 15:08:19 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2018-01-23 15:08:19 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-01-23 15:08:19 CQG FIX socket (27) | Initiating close of socket by core. | 2018-01-23 15:08:19 CQG FIX: Disconnected. | 2018-01-23 15:08:19 CQG FIX socket (27) | Write in progress. Shutdown being delayed. | 2018-01-23 15:08:19 CQG FIX Trading | Disconnected. | 2018-01-23 15:08:19 CQG FIX socket (27) | Write has completed. Shutdown being performed. | 2018-01-23 15:08:19 CQG FIX socket (27) | Shutdown started. Waiting for graceful close. | 2018-01-23 15:08:19 CQG FIX socket (27) | Socket gracefully closed by remote side. | 2018-01-23 15:08:19 CQG FIX socket (27) | Closed. | 2018-01-23 15:08:19 Checking for new symbol settings for service code cqg | 2018-01-23 15:09:16 Current selected Data/Trading service: CQG WebAPI | 2018-01-23 15:09:16 HTTPS connection to www.sierrachart.com:443 (29) | Creating socket. Using TLS 1.2. | 2018-01-23 15:09:16 HTTPS connection to www.sierrachart.com:443 (29) | Connecting to IP: 204.15.192.108. | 2018-01-23 15:09:16 Requesting symbol settings for service code cqg. Overwrite = on. | 2018-01-23 15:09:17 Symbol settings received. | 2018-01-23 15:09:17 Processed 1353 symbol settings. | 2018-01-23 15:09:17 HTTPS connection to www.sierrachart.com:443 (29) | Socket gracefully closed by remote side. | 2018-01-23 15:09:22 HTTPS connection to www.sierrachart.com:443 (29) | Received socket Close event. | 2018-01-23 15:09:22 HTTPS connection to www.sierrachart.com:443 (29) | Initiating close of socket by core. | 2018-01-23 15:09:22 HTTPS connection to www.sierrachart.com:443 (29) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-01-23 15:09:22 HTTPS connection to www.sierrachart.com:443 (29) | Closed. | 2018-01-23 15:09:22 CQG WebAPI | Connecting to server demoapi.cqg.com | 2018-01-23 15:12:36 CQG WebSocket | Connecting to WebSocket server. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Creating socket. Using TLS 1.2. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Connecting to IP: 208.48.16.32. | 2018-01-23 15:12:36 CQG WebSocket | Opening WebSocket. | 2018-01-23 15:12:36 CQG WebSocket | Sending WebSocket handshake. | 2018-01-23 15:12:36 CQG WebSocket | Received WebSocket handshake acknowledgment. | 2018-01-23 15:12:36 CQG WebSocket | Web socket state is now open. | 2018-01-23 15:12:36 CQG WebAPI | WebSocket connected. | 2018-01-23 15:12:36 CQG WebAPI | Sending market data logon message. | 2018-01-23 15:12:36 CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2018-01-23 15:12:36 * CQG WebSocket socket (33) | Adding bytes from final send buffer from buffered socket: 8 | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Initiating close of socket by core. | 2018-01-23 15:12:36 CQG WebSocket | WebSocket closed. | 2018-01-23 15:12:36 CQG WebAPI | WebSocket closed. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Sending bytes from final send buffer: 8 | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Write in progress. Shutdown being delayed. | 2018-01-23 15:12:36 CQG WebAPI | Disconnected. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Write has completed. Shutdown being performed. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Shutdown started. Waiting for graceful close. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Socket gracefully closed by remote side. | 2018-01-23 15:12:36 CQG WebSocket socket (33) | Closed. | 2018-01-23 15:12:36 |