Support Board
Date/Time: Sat, 18 Jan 2025 05:16:05 +0000
Post From: Unable to increase date range in chart settings
| [2018-01-22 16:32:18] |
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Without going into a lot of detail, the problem relates to this particular symbol and the fact that the data is fully coming from Interactive Brokers: SVXY-STK-SMART-USD We have set up Symbol mapping for this format to use the Sierra Chart Historical Data Service. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |