Support Board
Date/Time: Tue, 21 Jan 2025 10:54:13 +0000
Post From: IB filled order dissapear
| [2018-01-16 19:27:20] |
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the trade was done at 16:36:58 but in the message log the last occur is at 14:52:47 This does not matter. This is the problem: Interactive Brokers | Timed out waiting for Trade Position request end message. It is recommended you reconnect to the data feed to try again. | 2018-01-16 14:50:58
So as you can see, there was no response from TWS for the Trade Position data. This has been a long-standing problem they have yet to fix. Show them this posting here and also provide them the TWS log file as explained here: Interactive Brokers Trading Service: Procedure for Providing TWS Log Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |