Support Board
Date/Time: Tue, 21 Jan 2025 10:46:55 +0000
Post From: IB filled order dissapear
[2018-01-16 17:05:12] |
Sierra Chart Engineering - Posts: 104368 |
When this happens what we need to see is the Message Log at that moment in time and then we can see if there was any problems with the response of Trade Position data from TWS. Here are the instructions to provide that: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |