Support Board
Date/Time: Sun, 24 Nov 2024 05:23:13 +0000
Post From: Existing chartbooks will not open
| [2013-09-27 17:23:38] |
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We looked at one of these files. We have seen two cases of this before. The file is nothing but zeros. We believe this is caused by a bug in the file I/O functions in a Microsoft library or some kind of problem with third-party software running on the system which is interfering with files. In newer versions we have changed how Chartbooks are read and written. So we highly recommend updating by selecting Help >> Download Current Version. We see you are running a significantly older version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |