Support Board
Date/Time: Fri, 17 Jan 2025 20:36:03 +0000
Post From: Unknown Error
| [2017-12-21 07:04:33] |
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This is the relevant message: Error opening or reading chart data file. File: C:\SierraChart\Data\FGBLH8.scid | 2017-12-21 16:44:00 * We are aware of this issue and we are working on it. It is not an issue that we are able to reproduce on our side. We want you to update to "Prerelease" version 1672 following the instructions here: Software Download: Fast Update Let us know if you still see the problem when doing a chart replay. This message is irrelevant: Symbol Error - FGBLU7 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2017-12-21 16:44:03 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |