Support Board
Date/Time: Fri, 17 Jan 2025 19:31:33 +0000
Post From: 30 minutes
| [2017-12-18 05:41:37] |
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We actually now realize the reason for the problem. It is now resolved. It was something we needed to resolve from our side. It affected the CQG FIX Trading service only. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |