Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 08:04:15 +0000



Post From: Connect failure to broker feed all of a sudden

[2013-09-25 14:19:41]
isomorph - Posts: 6
I get this error asking me to to select Help>>Purchase when I still have 79 days left in my subscription. Why does this happen and what is the solution please?

Software version: 1028 | 2013-09-25 15:12:51
Usage end date: 2013-12-13 | 2013-09-25 15:12:51
Sierra Chart Historical Data Service is included. | 2013-09-25 15:12:51
Active service: | 2013-09-25 15:12:51
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-09-25 15:12:51
2013-09-25 23:12:51 Local computer clock time | 2013-09-25 15:12:51
2013-09-25 14:12:51 GMT time | 2013-09-25 15:12:51
2013-09-25 15:12:51 Time zone adjusted time | 2013-09-25 15:12:51
Time difference to server time: 1 seconds. | 2013-09-25 15:12:51
Program path: C:\SierraChart\ | 2013-09-25 15:12:51
Data Files path: C:\SierraChart\Data\ | 2013-09-25 15:12:51
OS Version Number: 5.1 | 2013-09-25 15:12:51

Requesting symbol settings for 54. Overwrite = on. | 2013-09-25 15:12:52
Request for symbol settings completed. | 2013-09-25 15:12:52
Processed received symbol settings | 2013-09-25 15:12:52
Checking for large (over 1161 MB) intraday data files to move data out of. Please wait.... | 2013-09-25 15:12:53
Completed checking of 19 Intraday data files (*.scid). | 2013-09-25 15:12:53
Your current service package does not support this function. Select 'Help >> Purchase' to upgrade your package. | 2013-09-25 15:12:59